Description
AT&T Turbo Hotspot 2, 256 MB, Black – Features & Prices in Saudi Arabia :
AT&T Turbo Hotspot 2, 256 MB, Black – Prepaid Hotspot
ASIN
B09YWRRLVC
Item model number
AT&T 6962C
Date First Available
April 26, 2022
Manufacturer
Wingtech
Country of Origin
USA
Test video – AT&T Turbo Hotspot 2, 256 MB, Black :
Product highlights :
Questions & Answers – AT&T Turbo Hotspot 2, 256 MB, Black :
Technical specifications – AT&T Turbo Hotspot 2, 256 MB, Black :
Brand
AT&T
Frequency Band Class
Dual-Band
Wireless Communication Standard
802.11n, 802.11b, 802.11a, 802.11ac, 802.11g
Compatible Devices
Iphone, Tablet, Smartphone
Included Components
Battery, Charger
Connectivity Technology
Wi-Fi, USB
Color
black
Operating System
Linux
Control Method
App
LAN Port Bandwidth
1200
Purchase advice :
-
Warranty :
Check the duration of the warranty and also the faults and defects it covers. Is it complete or limited? and What is included in the warranty (parts, repairs or both)?
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Shipping :
Is delivery offered? And how long does it take to get delivered (Delivery time)
-
Proof of purchase :
Does the shop give you an invoice ?
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After-sales service :
Do they have an after-sales service to have information about the installation or operation (instructions for use). Also in case of problem, it is the seller who takes charge or you must contact the manufacturer or supplier yourself.
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O. G (verified owner) –
Great value – Great value
L. H (verified owner) –
Works perfectly – This hotspot is simple, easy to use and works well. The battery has started to fail, but the seller has offered a credit of 20 percent so I can purchase a replacement battery So I am very pleased with this hotspot and the support I received.
Z. J (verified owner) –
STAY AWAY!!! Terrible seller. Defective out of the box… Can’t return and seller won’t respond – I was so excited when this thing came in! I took it right to the AT&t store to set it up. After 45 minutes and three different SIM cards, the tech at the store advised me that the unit was defective and could not detect the SIM card (he even used the one out of his phone that he knew was working, to be sure that it wasn’t the SIM card that was the problem). As soon as I got home, I attempted to return the unit only to find out that Amazon will not accept returns on this item. I contacted the seller using the tool on Amazon, and after more than 2 days I have still not received any response from the seller. I wish I had looked at the reviews before making the purchase, because nearly 20% (it’s over 25% now) of the buyers have rated this unit one star. Many comments indicate that their units were also defective, so this is a common problem. Save yourself the headache and do not purchase this unit. In fact, do not buy anything from this seller as they are clearly not in the business of satisfying their customers. UPDATE: nearly a month later and still wrangling with the seller try to get a return label to send it back. They have lied to me twice saying that they sent it. Still no label. Now disputing with Amazon. Noticed that a full 25% of the reviews are now one star! They know they are selling defective junk and don’t care. SECOND UPDATE: After another week of wrangling with these people trying to return this piece of trash, I called Amazon to demand they give me a refund. They again sent the seller a message requiring them to respond to them and send me the return label. If not, they would process a claim after 48 hours for a full refund. Of course the seller sent the label after 36 hours or so (they only respond if Amazon gets involved directly). So I printed the label and took it to the post office immediately. I got a receipt and tracking number, and photographed the package for proof of it’s condition, as I have zero confidence that they are going to do the right thing. I am so frustrated and will never buy from this seller again.
D. P (verified owner) –
Not what I expected – Was disappointed that it did not come with a sim card included.
L. L (verified owner) –
It works – We needed a new mobile hot spot, this came recommended by the tech guys at AT&T and it works well, was a good value, so would recommend.
P. F (verified owner) –
Terrible – The service is not reliable. The connection never stays connected. In all ways and forms this is a waste of your money. Save up and buy a better product. This is of such poor quality. It’s almost impossible to use the internet minutes you have to buy for this. It’s twice a waste of money. When you purchase this item and then when you purchase the minutes to work it. Also getting to tech support is IMPOSSIBLE. The website took me to the app and the app said I had to go through the website. It was a circle of no results. Do not purchase this.
L. H (verified owner) –
Works perfectly – This hotspot is simple, easy to use and works well. The battery has started to fail, but the seller has offered a credit of 20 percent so I can purchase a replacement battery So I am very pleased with this hotspot and the support I received.
F. J (verified owner) –
Works perfectly – Works perfectly and saved me money by getting off Verizon
L. L (verified owner) –
It works – We needed a new mobile hot spot, this came recommended by the tech guys at AT&T and it works well, was a good value, so would recommend.
N. P (verified owner) –
Not sure about this product – Apparently I have to buy sim card and pay a monthly fee for this to work….but the biggest complaint I have with this device is that ONCE YOU PURCHASE IT YOU WILL NOT BE AUTHORIZED TO RETURN IT.So make sure you can use it
O. G (verified owner) –
Great value – Great value
P. F (verified owner) –
Terrible – The service is not reliable. The connection never stays connected. In all ways and forms this is a waste of your money. Save up and buy a better product. This is of such poor quality. It’s almost impossible to use the internet minutes you have to buy for this. It’s twice a waste of money. When you purchase this item and then when you purchase the minutes to work it. Also getting to tech support is IMPOSSIBLE. The website took me to the app and the app said I had to go through the website. It was a circle of no results. Do not purchase this.
D. P (verified owner) –
Not what I expected – Was disappointed that it did not come with a sim card included.
Z. J (verified owner) –
STAY AWAY!!! Terrible seller. Defective out of the box… Can’t return and seller won’t respond – I was so excited when this thing came in! I took it right to the AT&t store to set it up. After 45 minutes and three different SIM cards, the tech at the store advised me that the unit was defective and could not detect the SIM card (he even used the one out of his phone that he knew was working, to be sure that it wasn’t the SIM card that was the problem). As soon as I got home, I attempted to return the unit only to find out that Amazon will not accept returns on this item. I contacted the seller using the tool on Amazon, and after more than 2 days I have still not received any response from the seller. I wish I had looked at the reviews before making the purchase, because nearly 20% (it’s over 25% now) of the buyers have rated this unit one star. Many comments indicate that their units were also defective, so this is a common problem. Save yourself the headache and do not purchase this unit. In fact, do not buy anything from this seller as they are clearly not in the business of satisfying their customers. UPDATE: nearly a month later and still wrangling with the seller try to get a return label to send it back. They have lied to me twice saying that they sent it. Still no label. Now disputing with Amazon. Noticed that a full 25% of the reviews are now one star! They know they are selling defective junk and don’t care. SECOND UPDATE: After another week of wrangling with these people trying to return this piece of trash, I called Amazon to demand they give me a refund. They again sent the seller a message requiring them to respond to them and send me the return label. If not, they would process a claim after 48 hours for a full refund. Of course the seller sent the label after 36 hours or so (they only respond if Amazon gets involved directly). So I printed the label and took it to the post office immediately. I got a receipt and tracking number, and photographed the package for proof of it’s condition, as I have zero confidence that they are going to do the right thing. I am so frustrated and will never buy from this seller again.
F. J (verified owner) –
Works perfectly – Works perfectly and saved me money by getting off Verizon
N. P (verified owner) –
Not sure about this product – Apparently I have to buy sim card and pay a monthly fee for this to work….but the biggest complaint I have with this device is that ONCE YOU PURCHASE IT YOU WILL NOT BE AUTHORIZED TO RETURN IT.So make sure you can use it